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At 1 2 Drive you get everything you need for your bike sharing from a single source. – And we won’t leave you alone even after commissioning. Benefit from our years of experience! With our comprehensive range of services, we ensure that the start of your bike sharing project goes perfectly and that you are optimally equipped for all the challenges of everyday life - from project management to organizing a high-profile mobility day to planning regular maintenance and repairs in the event of a breakdown.
During this initial meeting, we will give you an introduction to the services of 1 2 Drive and clarify with you which modules you actually need for your project. We will then prepare an individual cost estimate for you. Our complete offering includes bicycles, infrastructure and our software with app, website and back office system as well as services and insurance. For example, if you For example, if you already have your own fleet or parking facilities, we adapt our services accordingly and you only receive services that you really need for your bike sharing system.
In this workshop you will gain a deeper insight into our system. We discuss specifications and plan the next steps together so that your bike sharing fits perfectly to the requirements of your location and can start on time. Of course, you also have the opportunity to ask our experts questions and contribute your own ideas.
Wir besprechen Spezifikationen und planen die nächsten gemeinsamen Schritte, damit Ihr Bike Sharing perfekt zu den Anforderungen an Ihrem Standort passt und pünktlich beginnen kann. Zusätzlich haben Sie natürlich Gelegenheit, unseren Experten Fragen zu stellen und eigene Ideen einzubringen.
So that you can start your bike sharing quickly and easily, we will accompany you throughout the entire project. This means that the person responsible on site will have an experienced member of our team at their side who will know exactly what steps need to be taken next. In this way, we continuously support you in decision-making and organization. We are certified according to the PRINCE II project management method.
We deliver bikes, charging stations and parking facilities to you on site and ensure that everything is set up so that your users can start riding their bikes. This includes charging the locks and bikes as well as test runs for booking. Before your bike sharing project begins, we also transfer all of your relevant data completely to our back office system. This means that we register your bikes and locations, enter price tariffs, assign roles to employees according to your wishes and much more.
An important day for you and us: Your bike sharing is now ready to go into operation. Together we will take another look at whether everything works and meets your wishes. You will have the opportunity to provide feedback and we will make final adjustments if necessary. Our maintenance service and the 1 2 Drive hotline for your users also start with the final acceptance. Once you have accepted your purchase, bike sharing is now in your hands.
Before your employees, customers and guests use bike sharing, it is necessary that your team becomes familiar with the system. As part of a training course, we will explain the app to you in detail and give you a detailed introduction to all the functions of the back office system so that you can use both independently. You also have the opportunity to test locks and storage systems with us and ask our employees questions.
Informing and inspiring people is important so that your bike sharing is actually accepted by your target group. We would be happy to advise you on which marketing strategies make sense online and offline and specifically with regard to your target group. We will also explain to you how you can easily and specifically use infrastructure elements and your bike sharing website for your advertising.
Your bike sharing is ready – let’s celebrate it together! A mobility day at your location is a wonderful opportunity to make your employees, customers and guests aware of the new offer. You can also use the opportunity to have a personal conversation with visitors and make them aware of the advantages of sustainable mobility.
At the beginning of your bike sharing project, we will contractually specify the intervals at which our service team will visit you to clean and maintain bikes and systems. So that your users can quickly fix small problems themselves, such as a flat tire, if necessary, we offer you an integrated repair station for your charging and parking systems. If defects are reported via our app, our service employees receive a notification so that problems can be resolved promptly. In addition, your end users have the opportunity to call our service hotline 24/7. Many questions can be easily answered over the phone. This increases the satisfaction of your employees, customers and guests. At the same time, you will be relieved because you do not have to be available as a contact person around the clock.
The longer your bike sharing has been in existence, the more ideas you will collect to optimize it. The data from our back office system helps you to better understand your target group and to organize the range of bikes and locations even more precisely. You will also definitely receive direct feedback from your users. We will support you in including this and look forward to supporting you as a service partner in expanding your bike sharing system.
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